Description du poste
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Your journey with us
• You will help Deloitte in building new Performance management solutions and models for our expanding needs, nationally and internationally;
• You will help drive the application support activities across our market leading solutions;
• You will manage the team by supporting them with the prioritization of Service Requests, by planning ahead the workload of each team across our different clients;
• You will participate in the go to market activities with out client and leads by aligning with our Project teams, driving workshops with our clients and leads to understand their needs, and managing the contractual negotiations;
• You will manage the backlog of services requests across our externals and internal clients, engage with the clients and the teams to ensure they are solved in a timely manner;
• You will support the delivery of solutions with a cross-functional and diverse team;
• You will build and maintain strong relationships with stakeholders;
• You will undertake activities that mainly consist in performing thorough research & analyses (qualitative and quantitative), facilitating workshops & client discussions, synthesizing results into recommendations for our clients and supporting them and the Operate team during the implementing of identified recommendations;
• You will coach junior colleagues who start on Performance management projects and manage their onboarding.
Let’s talk about you
• You have a Bachelor’s degree or higher in Business / Commerce, Technology or Accounting;
• Minimum 5 years experience in Consulting and/or Service Delivery:
• Relevant experience with Finance tools such as Anaplan, SAP Group Reporting, SAP SAC, Oracle, Cognos,...
• You love solving problems, constantly learning new things and being challenged;
• You are result oriented and strive by the delivering the highest quality of services
• You have strong communication and analytical skills;
• You have a dynamic and proactive attitude, i.e. someone who looks to ‘get things done’ and takes pride in their work;
• You enjoy working in a Managed Services or Customer Support environment;
• Relevant experience
• You enjoy coaching and managing teams as well as being in contact with customers;
• You are willing to travel occasionally for our international clients;
• You are bilingual Dutch/French and fluent in English;
• Based in Belgium.
We provide industry-leading audit and assurance, tax and legal, consulting and related services. We are committed to driving innovation across offerings to help our clients address their challenges, while giving our professionals opportunities to learn and grow in this era of transformation.
In Belgium, +5000 dedicated professionals active in +10 offices, take great pride in bringing multidisciplinary expertise to a wide variety of clients, from national and international companies, small, fast-growing and large organizations to public institutions and governmental authorities.
Why Deloitte?
Be the true you! We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you.
Never stop growing!Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact.
We practice what we preach! As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values.
Life looks different for each of us, so we created a varied benefits package that you can tap into:
- My Benefits My Choice, a flexible rewards plan tailored to your lifestyle and priorities
- Sustainable transport options offered by Mobility@Deloitte
- Flexible work arrangements for all and initiatives supported by Parents@Deloitte
- Wellbeing tips and activities powered by Energise@Deloitte
- Topped off with other health benefits and insurance opportunities
Empowering our employees with flexible work arrangementsremains essential in today's reality:
- Hybrid workplace:combination of home office and on-site (+10 offices in Belgium or client's premises).
- Part-time employment: all our jobs are open to part-time work under a 90% or 80% regime.
Join us to make an impact together! Apply now!