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Information Générale

Entreprise
Deloitte
Département
Enabling Functions
Localisation principale
Zaventem
Centre d'intérêt
HR
Industrie
Industry Agnostic
Recruteur/Recruteuse
Schroeders, Olivia - oschroeders@deloitte.com

Description du poste

Your journey with us

As an Onboarding Services Specialist reporting to and supported by the Learning & Onboarding services Lead, you will be responsible for the following activities:

Team
  • Act as a team player in our Learning and Onboarding services team, driving primarily onboarding services
  • Act as a brand ambassador, promoting a strong learning culture within the organization
  • Provide constructive feedback and recommendations to support continuous employee development

Operations
  • Support daily operations to ensure smooth and efficient delivery of onboarding services
  • Together with an Onboarding team, develop, implement and facilitate onboarding timelines, schedules, workflows, and resource allocation across departments
  • Manage new hire onboarding administration and deliver high quality onboarding experiences
  • Organise and deliver engaging group onboarding sessions while managing high-volume hiring periods and driving special onboarding initiatives
  • Execute assigned workflows and contribute to workflow execution, tracking performance against SLAs and KPIs
  • Identify and escalate potential risks to ensure a proactive risk management approach

Process Improvements & Projects
  • Support the implementation of new ways of working: assist in harmonizing processes, support process automation initiatives, and collaborate with our delivery network
  • Contribute to integrating best practices and improving our processes by:
    • Assisting in analysing and harmonizing cross-business units onboarding processes to ensure quality & efficiency
    • Contributing to building and maintaining strong knowledge management (documentation, manuals) & supporting transfer activities to our delivery network
  • Support key Learning & Onboarding projects under supervision

Let's talk about you

  • Degree in Human Resources, Business, Economics, or a related field
  • Strong coordinating/organisational background, organising events, managing multiple stakeholders at a time, budget owner experiences
  • Ability to coordinate effectively across multiple departments and stakeholders to align onboarding activities and timelines
  • Process driven, hands-on, pragmatic (experience in process improvements is a plus)
  • High level of accuracy and attention to detail in all aspects of work
  • Efficient, solution oriented, flexible, and eager to learn
  • Affinity for new technology, AI is a nice to have
  • Fluent in English and either Dutch or French