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Information Générale

Entreprise
Deloitte
Département
Technology & Transformation
Localisation principale
Zaventem
Centre d'intérêt
Technology
Industrie
Industry Agnostic
Recruteur/Recruteuse
Koçtepe, Melih Erdem - mkoctepe@deloitte.com

Description du poste

Your journey with us

At Deloitte, We Believe In The Importance Of Leadership At All Levels. We Expect Our People To Embrace And Live Our Purpose By Challenging Themselves To Identify Issues That Are Most Important For Our Clients, Our People And For Society, And Make An Impact That Matters.
In Addition To Living Our Purpose, As a Consultant In Our Team, You Will
  • Work with Belgian and International clients to solve their problems, develop a deeper understanding of business challenges in Marketing, Sales and Service and support them in understanding how digital solutions can help
  • Be responsible of a work-stream and coordinate with Deloitte colleagues who are in on your team to co-deliver successfully
  • Deliver different phases of a digital transformation project using Salesforce as a platform: Analysis, blueprint design, technical design, implementation and configuration, testing and Go-live
  • Support in the growth of our business by actively contributing to proposals.
Let's talk about you

  • Minimum of 3 years of experience with Salesforce in a technical or functional role within multiple implementation projects.
  • Strong understanding of CRM processes and industry trends.
  • Ability to translate business objectives, sales strategies, and methodologies into technical requirements.
  • Familiarity with the operations of Marketing, Sales, and/or Services departments.
  • Knowledge of Agile methodologies, with experience in Agile project delivery being an advantage.
  • Effective communication skills and a collaborative mindset.
  • Strong analytical skills with a curiosity for problem-solving.
  • Willingness to work as part of an integrated, dynamic, and multidisciplinary team.
  • Openness to working in local, national, and international environments.
  • Proficiency in English and Dutch/French, both written and spoken.
  • Experience with Customer Relationship Management (CRM) technologies such as Salesforce is beneficial; familiarity with SAP, Microsoft, or Oracle is also a plus.
Deloitte Customer is… ‘ALL THINGS CUSTOMER’. We focus all our talent, creativity, and technology on all the connection points between an organisation and its customer.
Across all clients and sectors, we believe great customer experiences create greater impact. That elevating the human experience creates enduring value, for the organization, for the customer, for society, for all.

Our Sales & Service team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life, leveraging leading technologies such as Salesforce and Microsoft Dynamics 365.

Deloitte Customer is… ‘ALL THINGS CUSTOMER’. We focus all our talent, creativity, and technology on all the connection points between an organisation and its customer.

Across all clients and sectors, we believe great customer expefriences create greater impact. That elevating the human experience creates enduring value, for the organization, for the customer, for society, for all.
Our Sales & Service team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life, leveraging leading technologies such as Salesforce and Microsoft Dynamics 365.