(Senior) Consultant AI-Enabled Learning - - 12492 - Deloitte

Information Générale

Entreprise

Deloitte

Département

Technology & Transformation

Localisation principale

Zaventem

Centre d'intérêt

Technology

Industrie

Industry Agnostic

Recruteur/Recruteuse

Ma, Wing-Kwan - winma@deloitte.com

Description du poste

Your journey with us

Some people love AI, others are fascinated by how people learn. You're both! And that's exactly why we're looking for you. You are a (Senior) Consultant who brings a strong AI and data background and a genuine curiosity for how people learn.

You will join our Learning CoE, a global team recognized as the very best in learning. In this role, you'll be a trusted partner to organizations rethinking how their people learn. You will work alongside learning designers and learning technology experts to advise clients and shape solutions that enhance employee engagement, accelerate skill development, and drive measurable business outcomes.

Your core responsibilities

As (senior) consultant in AI-enabled learning you will…

Strategic leadership & advisory

Own the narrative around AI in L&D. Stay ahead of trends and emerging best practices, and install them into the daily lives of clients and colleagues
Advise clients on learning strategy and how AI fits into their broader L&D ecosystem, providing clear, practical guidance on leveraging the latest tech to enhance learning.
Guide stakeholders through organizational change with confidence and empathy, aligning L&D programs with business strategy

Solution design & innovation

Apply AI-powered tools and platforms (including generative AI and personalization engines) to design and deliver learning experiences that scale
Prototype and rapidly develop AI-powered learning solutions from intelligent content generation to adaptive learning pathways
Identify opportunities to remove friction and inefficiency in learning operations using AI and automation
Explore integrations between L&D platforms, LMS systems, and analytics tools in close collaboration with learning technology colleagues
Design learning analytics frameworks: define the right metrics, build dashboards, and turn data into decisions that matter

Team & stakeholder impact

Build and maintain strong relationships with key stakeholders, both internally and externally
Serve as the bridge between project managers and junior colleagues, facilitating communication and ensuring project alignment.
Strengthen our team’s internal AI and data capabilities by introducing new tools, approaches, and ways of working
Engage with peers across Belgium and internationally to serve clients across various industries, fostering a culture of learning and knowledge exchange.

Let's talk about you

You come from an AI or data background, and you’re genuinely excited about applying that to how people learn. Maybe you’ve already worked at the intersection of both. Maybe this is the next chapter. Either way, here's what we're looking for:

Core experience & expertise

You have at least 3 years of experience in AI, data, learning design and learning technology or related consulting role, and exposure to, or a strong interest in learning and development
You have hands-on expertise in AI/ML: generative AI, NLP, personalisation algorithms, learning analytics, and/or AI-powered platforms
Data literacy: you design metrics frameworks, read learning analytics, and turn data into clear recommendations
Client-facing consulting experience: track record of managing complex engagements, building stakeholder trust, and delivering measurable outcomes
Familiarity with learning science, adult learning principles, or instructional design is a plus but not a prerequisite

Technical & analytical skills

Data literacy: querying, visualising, and building insight from learning and performance datasets
Understanding of APIs, data integration, and technology architecture. You don’t need to code everything, but you know how systems connect
Experience with prompt engineering, LLM workflows, or AI prototyping tools (e.g. Python, no-code AI builders, or similar)
Familiarity with LMS platforms, authoring tools, and modern L&D tech stacks is a bonus

Human skills

Communication excellence: You communicate with clarity and warmth to technical and non-technical audiences alike. You facilitate workshops, lead discussions, write compelling proposals, and engage stakeholders with confidence.
Relationship building: You build the kind of trust that turns a single project into a lasting partnership
Thought partnership: You’re a collaborative colleague and who shares ideas and expertise openly, sparks good debates, and knows how to get people excited about something new.
Proactivity & Self-Direction: You actively reach out, build your internal network, and assertively communicate your ideas and needs. You don't wait for opportunities to come to you, you seek them out, ask questions, and leverage your network to drive projects forward and create impact.
You are fluent in English and proficient in French or Dutch, allowing you to communicate effectively with a diverse range of clients and colleagues.
Intellectual curiosity: You are always eager to stay abreast of the latest evolutions in learning and technology

Preferred qualifications

A degree in Computer, Data, Business, Educational, Social Sciences, or a related field
Bonus points if you have any published thought leadership: Articles, case studies, or speaking engagements on AI in learning

When reimagined, work can be much more than just a process. It can be an outcome that drives productivity, value and impact by unlocking human potential and creating an organization that is resilient to risk, fit for the future and grounded in meaning for workers whose identity will drive sustained results. Human Capital is a leading and trusted advisor and implementation partner, working with companies and governments around the world. For three decades now, our teams have focused exclusively on HR and are continuously investigating and steering the future of HR.