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Information Générale

Entreprise
Deloitte
Département
Technology & Transformation
Localisation principale
Zaventem
Centre d'intérêt
Technology
Industrie
Industry Agnostic
Recruteur/Recruteuse
Koçtepe, Melih Erdem - mkoctepe@deloitte.com

Description du poste

Your journey with us

At Deloitte, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people and for society, and make an impact that matters. In addition to living our purpose, as a consultant in our team, you will:
  • Work with Belgian and International clients to solve their problems, develop a deeper understanding of business challenges in Marketing, Sales and Service and support them in understanding how digital solutions can help
  • Be responsible of a work-stream and coordinate with Deloitte colleagues who are in on your team to co-deliver successfully
  • Deliver different phases of a digital transformation project using MS Dynamics as a platform: Analysis, blueprint design, technical design, implementation and configuration, testing and Go-live
  • Support in the growth of our business by actively contributing to proposals.

Let's talk about you
  • You have at least 5 years of experience in a functional and/or technical role during multiple implementations projects
  • Good knowledge of CRM processes and trends
  • You have some programming experience, preferably in a .Net, Java languages.
  • The ability to translate Business Objectives, Sales Strategies & Methodologies to functional and technical requirements and a solution design
  • Knowledge of Agile and experience delivering projects in an Agile methodology is a key advantage
  • Strong communication skills and you are a team player
  • Outstanding analytical skills and you are intellectually curious
  • You have a true willingness and ability to work as part of an integrated, enthusiastic and multi-disciplinary team
  • You are open to working in an local, national and international environment
  • Strong English and Dutch/French written and oral communication skills
  • Experience working with Customer Relationship Management (CRM) technologies such as Microsoft D365 Customer Engagement and Power Platform.

Deloitte Customer is… ‘ALL THINGS CUSTOMER’. We focus all our talent, creativity, and technology on all the connection points between an organisation and its customer.

Across all clients and sectors, we believe great customer expefriences create greater impact. That elevating the human experience creates enduring value, for the organization, for the customer, for society, for all.
Our Sales & Service team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life, leveraging leading technologies such as Salesforce and Microsoft Dynamics 365.