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Your journey with us

Are you passionate about technology? Energized by a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business? Like to work with a ServiceNow Global Elite Partner and establish a culture of adding business value? If you are seeking a role that offers you the opportunity to advise clients through critical and complex issues, while allowing you to develop personally and professionally, consider a career in Deloitte's ServiceNow practice.

Work you will do

Deloitte is an industry leader in our client's Enterprise Service Transformations. Such transformations  often rely on a next-gen ServiceNow backbone. From Imagine and blueprint to implementation and operate , we offer a full scope of innovative solutions .

Our talent is ready to innovate, grow our services, and empower our clients to fast track their technical capabilities. Building your career here offers the opportunity to work with cutting-edge technologies delivering next-Gen ServiceNow solutions. We embrace the tech enthusiast mindset combined with business insight and encourage the people in our teams to keep their skills evolving.

ServiceNow has undoubtedly transformed the way technology enables businesses to perform. It represents a radical shift in how Enterprise services are obtained, used, and managed. Companies are navigating through the various options and deciding between solutions, across different and dynamic platforms. Our people are empowered to think outside norms and provide innovative solutions to enable our clients’ success.

Let's talk about you

We're very excited to speak with candidates who have or hold:

• Minimum a Bachelor's degree (preferably a Master's degree) in Business, Information Systems or Computer Science and 6+ years of relevant work experience
• Minimum 4 years experience with ServiceNow implementation, in modules like IT Service Management, Customer Service Management, HR Service Delivery, IT Business Management or IT Operations Management
• Experience with solutioning and delivering complex enterprise technology implementations
• Experience building clear value propositions and relaying the ServiceNow concept in a clear and concise way to meet business needs
• Experience identifying and resolving potential trade-offs or conflicts among technical solutions options, and ability to align this with business outcomes or impacts
• Strong business acumen, with the ability to quickly translate theoretical concepts into practical outcomes that deliver business value
• Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
• Excellent command of written and spoken English, as well as either Dutch or French
• Ability to work independently and manage multiple task assignments

Ideally, you:

• Have experience with general technology implementation and software development lifecycle experience
• Have experience in all phases of the Application Development Lifecycle, Agile Management
• Obtained certifications in ServiceNow Administration, IT Service Management, Customer Service Management, IT Business Management, IT Operations Management and ITIL
• Are a certified ITIL V4 practitioner