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General Information

Company
Deloitte
Business Unit
Technology & Transformation
Primary Location
Zaventem
Field of interest
Technology
Industry Focus
Industry Agnostic
Recruiter
Koçtepe, Melih Erdem - mkoctepe@deloitte.com

Description of the position

Can’t wait to make an impact on the world? You’re not alone. Join us in driving progress in the working world and beyond.
Your journey with us
At Deloitte, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people and for society, and make an impact that matters. In addition to living our purpose, as a consultant in our team, you will:
  • Work with Belgian and International Small & Medium enterprises & Scale-up clients to solve their problems, develop a deeper understanding of business challenges in Marketing, Sales and Service and support them in understanding how digital solutions can help
  • Be responsible of a work-stream and coordinate with Deloitte colleagues who are in on your team to co-deliver successfully
  • Deliver different phases of a digital transformation project using Salesforce as a platform: Analysis, blueprint design, technical design, implementation and configuration, testing and Go-live
  • Support in the growth of our business by actively contributing to proposals
  • Be able to provide operate services to existing clients (e.g. enhancing the solution or being a point of contact for questions) in combination with transformation work.

Let's talk about you
  • You have at least 3 years of experience in a technical/functional role during multiple implementations projects
  • Good knowledge of CRM processes and trends
  • Interest in or knowledge of working in a SME / scale-up context
  • The ability to translate Business Objectives, Sales Strategies & Methodologies into technical requirements
  • A good knowledge of Marketing, Sales and/or Services departments operations
  • Knowledge of Agile and experience delivering projects in an Agile methodology is a plus.
  • Strong communication skills with a team player mentality
  • Outstanding analytical skills and you are intellectually curious
  • Strong workshop preparation & facilitation skills and you’re able to challenge clients in a professional manner
  • You have a true willingness and ability to work as part of an integrated, enthusiastic and multi-disciplinary team
  • You have some experience or a strong appetite for coaching others & learn from feedback
  • You are open to working in an local, national and international environment
  • Quickly building strong relationships with clients comes natural to you and you are able to act as the single point of contact for a client
  • Strong English and Dutch/French written and oral communication skills
  • Experience working with Customer Relationship Management (CRM) technologies such as Salesforce, or alternatively Microsoft Dynamics, Odoo or HubSpot is a plus.
Consulting stands for connecting innovation, transformation and leadership. We help our clients imagine, deliver and run their future, use the latest technologies, from strategy development through implementation. Because impact isn’t created alone. Together we can make history, join us!
Achieving business outcomes and continued growth demands a strategic roadmap and smarter insights. The solutions implemented today will help pave the way for success tomorrow.

Within Customer , better known as Deloitte Digital, we believe that by working together with the client from defining their digital strategy to its execution, we can generate the most impact.

Our Digital Mix - Salesforce for Private team focuses on designing and implementing marketing, sales and service experiences, capabilities, and architectures to bring customer strategies to life for Small & Medium Enterprises as well as Scale-up clients, leveraging leading technologies such as Salesforce.

Our story
Deloitte Customer is… ‘ALL THINGS CUSTOMER’. We focus all our talent, creativity, and technology on all the connection points between an organisation and its customer.

Across all clients and sectors, we believe great customer expefriences create greater impact. That elevating the human experience creates enduring value, for the organization, for the customer, for society, for all.
Our Sales & Service team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life, leveraging leading technologies such as Salesforce and Microsoft Dynamics 365. 

Who is Deloitte?
We provide industry-leading audit and assurance, tax and legal, consulting and related services. We are committed to driving innovation across offerings to help our clients address their challenges, while giving our professionals opportunities to learn and grow in this era of transformation.
In Belgium, +5000 dedicated professionals active in +10 offices, take great pride in bringing multidisciplinary expertise to a wide variety of clients, from national and international companies, small, fast-growing and large organizations to public institutions and governmental authorities.
Why Deloitte?
Be the true you! We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you.
Never stop growing!Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact.
We practice what we preach! As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values.
Life looks different for each of us, so we created a varied benefits package that you can tap into:
  • My Benefits My Choice, a flexible rewards plan tailored to your lifestyle and priorities
  • Sustainable transport options offered by Mobility@Deloitte
  • Flexible work arrangements for all and initiatives supported by Parents@Deloitte
  • Wellbeing tips and activities powered by Energise@Deloitte
  • Topped off with other health benefits and insurance opportunities

Empowering our employees with flexible work arrangementsremains essential in today's reality:
  • Hybrid workplace:combination of home office and on-site (+10 offices in Belgium or client's premises).
  • Part-time employment: all our jobs are open to part-time work under a 90% or 80% regime.

Join us to make an impact together! Apply now!