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Key Responsibilities:

Ticket Management:

• Handle IT security tickets within the ServiceNow platform, ensuring timely resolution and adherence to security protocols.
• Assist colleagues by responding to their security questions and requests, providing guidance and solutions to enhance overall security awareness and compliance.

Access Control Management:

• Manage privileged, local admin, service, and test account requests, maintaining strict access control to safeguard critical systems and data.

Incident Response:

• Aid in incident response activities by analysing security incidents to determine their scope and impact.
• Prepare comprehensive Incident Response (IR) reports for security incidents.
• Maintain the Incident Tracker to provide an accurate and up-to-date record of all security incidents.

Vulnerability Management:

• Maintain and update the Vulnerability Management Dashboard to provide real-time insights into the organisation's security posture.
• Collaborate with cross-functional teams to identify, assess, and prioritise vulnerabilities in the IT infrastructure.

• Follow up on perception monitoring remediations, addressing security concerns and vulnerabilities to enhance the organisation's overall security posture.

Security Awareness:

• Be part of the team organizing awareness campaigns and phishing drills, working collaboratively with teams across Deloitte to enhance security awareness across the organisation.
• Engage and inform colleagues across the firm about new security initiatives, sharing knowledge and best practices to foster a culture of security.

Knowledge Management:

• Create, maintain, and update knowledge articles related to security policies, procedures, processes, and best practices, ensuring that vital information is readily accessible to relevant stakeholders.

Project Involvement:

• Collaborate with cross-functional teams and actively participate in security projects, ensuring seamless integration and adherence to security standards.
• Support the implementation of processes for new security projects, ensuring alignment with established security standards.

• Bachelor's degree in Information Security, Computer Science, or a related field, or equivalent experience gained through professional work.
• You have an excellent command of English or Dutch and French, both written and spoken.
• Relevant security certifications are preferred.
• Proven experience in IT security, access control management, incident response, and vulnerability management.
• Knowledge of incident management, vulnerability management and application security.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.