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General Information

Company
Deloitte
Business Unit
Technology & Transformation
Primary Location
Zaventem
Field of interest
Technology
Industry Focus
Industry Agnostic
Recruiter
Barreal, Renee - mbarrealzapata@deloitte.com

Description of the position

Can’t wait to make an impact on the world? You’re not alone. Join us in driving progress in the working world and beyond.
Your journey with us

SAP Operate is part of Deloitte Consulting's SAP practice and provides SAP application management, continuous improvement, and innovation services to Deloitte's clients using SAP. With SAP Operate, we build long-term relationships with key stakeholders from our clients' IT and business organizations to help them derive business value from their SAP applications, continuously optimize SAP process performance, and manage incidents and service requests according to agreed service levels.

As a Senior SAP Service Delivery Consultant, you will:

  • Be the first point of contact for customers experiencing technical issues, ensuring high satisfaction through timely and effective resolution of issues.
  • Drive mid- and long-term evolutionary maintenance, enhancement, and innovation plans in one or more functional areas, such as SAP Finance, Procurement and/or Sales.
  • Work closely with client stakeholders, external parties and cross-functional teams to plan comprehensive solutions to business and technical challenges. You will provide advice and solutions, collaborating with Deloitte's nearshore and offshore teams for incident management, service request and change request handling, and continuous improvement activities.
  • Contribute to the improvement of customer applications by participating in testing, maintaining documentation, facilitating knowledge transfer, and providing training.
The Senior SAP Service Delivery Consultant role is unique in that it offers the opportunity to deepen expertise in an SAP functional area, to work directly with key client stakeholders, to become an expert in how the client runs its business processes, and to rely on the extended expertise of colleagues from the SAP practice in Belgium and the delivery centers. In addition, this role offers the opportunity to grow into a Service Delivery Manager role. Occasional travel may be part of the job.
Let's talk about you
To be part of our team as a Senior Consultant, you must:
  • Have at least 4 years of proven work experience in SAP Finance, Procurement and/or Sales, with a strong understanding of the related processes within SAP.
  • Be fluent in English plus French or Dutch.
  • Have excellent communication skills, with the ability to simplify technical information for non-technical audiences.
  • Hold a Master Degree preferably in Business or Industrial Engineering, Computer Sciences or Economics.
  • Demonstrate analytical skills and strong problem-solving abilities, with a detail-oriented approach to diagnosing and resolving issues.
  • Have the ability to work collaboratively in a team environment, as well as independently to deliver results.
  • Demonstrate proactivity, a self-starter attitude, with a willingness to take initiative and propose solutions to enhance application reliability and quality.
In order to excel at your job you will develop the following skills and having previous experience is considered as a plus
  • Flexibility to work outside of regular business hours sporadically to accommodate client planning.
  • Previous experience in SAP application management.
  • Knowledge and experience in ABAP, integrations, Fiori, ITIL processes and cloud is beneficial.
  • Familiarity with other SAP modules. Certifications in SAP modules are highly regarded.
  • Ambition to grow professionally while contributing to the success of our clients.

Our story
Enterprise Performance is about achieving maximum impact and value from investments in finance, supply chain, and IT operations requires a holistic view of key business functions from strategy through process design and technology enablement
With decades of SAP experience, we help clients in transforming their organization and take it to new levels of performance with a suite of solutions centred on the leading-edge SAP S/4 HANA platform, in areas such as enterprise transformation, finance and supply chain, incorporating advanced technology applications such as artificial intelligence, blockchain, and IoT

Who is Deloitte?
We provide industry-leading audit and assurance, tax and legal, consulting and related services. We are committed to driving innovation across offerings to help our clients address their challenges, while giving our professionals opportunities to learn and grow in this era of transformation.
In Belgium, +5000 dedicated professionals active in +10 offices, take great pride in bringing multidisciplinary expertise to a wide variety of clients, from national and international companies, small, fast-growing and large organizations to public institutions and governmental authorities.
Why Deloitte?
Be the true you! We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you.
Never stop growing!Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact.
We practice what we preach! As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values.
Life looks different for each of us, so we created a varied benefits package that you can tap into:
  • My Benefits My Choice, a flexible rewards plan tailored to your lifestyle and priorities
  • Sustainable transport options offered by Mobility@Deloitte
  • Flexible work arrangements for all and initiatives supported by Parents@Deloitte
  • Wellbeing tips and activities powered by Energise@Deloitte
  • Topped off with other health benefits and insurance opportunities

Empowering our employees with flexible work arrangementsremains essential in today's reality:
  • Hybrid workplace:combination of home office and on-site (+10 offices in Belgium or client's premises).
  • Part-time employment: all our jobs are open to part-time work under a 90% or 80% regime.

Join us to make an impact together! Apply now!